The 60-second fix for Copilot token errors and language model unavailable
You’ve probably hit the “failed to get Copilot token” or “language model unavailable” error in Microsoft Copilot. It’s common, but a quick three-step check usually resolves it without contacting support. The trend spikes show many users run into this at the same time, so you’re not alone.
- Three quick checks for token errors
- Verify which Microsoft account is signed in
- Confirm an admin-assigned Copilot license
- Make sure the app has the August update
Run this yourself
Follow these four steps to troubleshoot the error in under a minute.
Check sign-in
Open Copilot settings and see which Microsoft account is currently logged in.
Switch account
If it’s not your work or school account, sign out and sign back in with the correct one.
Verify license
Ask your admin or check the subscription page to confirm a Copilot license is assigned.
Update app
Open Microsoft Store, go to Updates, and install the August update if it’s available.
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